History, Mission & Milestones


Southwest Behavioral & Health Services was established in 1969 as a federally funded program under a partnership known as St. Luke’s – Jane Wayland Community Mental Health Center.

Incorporated in 1974 as a 501(c)3 non-profit, the organization continued to grow as Phoenix South Community Mental Health Center when federal funding ceased in 1979.

A merger acquisition of Community Behavioral Health in 1995 strengthened its position as one of the largest community-based behavioral health providers in the state.

The merger acquisition of Rim Guidance Center in Payson, Arizona in 2000 allowed Southwest Behavioral & Health Services to achieve a major, long-term goal: to expand services beyond Maricopa County and thereby reduce dependence upon a single source of revenue. After over 40 years of community service, Southwest Behavioral & Health Services continues to prosper.

In January 2011, Southwest Behavioral & Health Services acquired the existing Toby House, Inc. corporation, adding housing inventory for more than 170 seriously mentally ill adults, in addition to staff and services.

Our agency employs over 1,000 full-time staff and an additional workforce available from part-time positions and contracts. Staff and volunteers reflect the cultural diversity of the community. SB&H is governed by a Board of Directors comprised of approximately 15 community volunteers. Our service area includes the Phoenix metropolitan area, rural Maricopa County, Gila, Mohave, Coconino, and Yavapai Counties.

SB&H has assumed a leadership role in development and delivery of services in the areas of housing, residential care, prevention services, outpatient services to children, incarcerated persons and dually diagnosed adults (SMI/SA).

Over the past several years, Southwest Behavioral & Health Services has experienced rapid growth of its behavioral health programs. SB&H has developed a reputation as an innovative leader in behavioral health. Our services are client directed-outcome informed, evidence-based and include treatment of co-occurring disorders, the FAST model in prevention services, the Arizona Treatment Initiative for children and families, and the Recovery Model for persons with serious mental illness.

Mission and Values

We inspire people to feel better and reach their potential.  Through helping people discover their strengths, we improve our communities.

  • We are united in discovering what people want and need.
  • We value hope, empowerment, discovery and self-determination.
  • We respect the diversity amongst individuals.
  • We believe in collaboration.
  • We believe in the resilience and recovery of individuals.
  • We believe the quality of our service is determined by the satisfaction of our customers.
  • We value our employees, who are the heart of our organization.
  • We value the effective and efficient management of our resources.