History, Mission & Milestones


Southwest Behavioral & Health Services was established in 1969 as a federally funded program under a partnership known as St. Luke’s – Jane Wayland Community Mental Health Center. Incorporated in 1974 as a 501(c)3 non-profit, the organization continued to grow as Phoenix South when federal funding ceased in 1979.

A merger acquisition of Community Behavioral Health in 1995 strengthened its position as one of the largest community-based behavioral health providers in the state. The merger acquisition of Rim Guidance Center in Payson, Arizona in 2000 allowed Southwest Behavioral & Health Services to achieve a major, long-term goal: to expand services beyond Maricopa County and thereby reduce dependence upon a single source of revenue. After over 40 years of community service, Southwest Behavioral & Health Services continues to prosper. In January 2011, Southwest Behavioral & Health Services acquired the existing Toby House, Inc. corporation, adding housing inventory for more than 170 seriously mentally ill adults, in addition to staff and services.

Our agency employs just under 1,000 persons including psychiatrists, psychologists, therapists and other support staff who provide treatment to children and adults throughout the state. Staff and volunteers reflect the cultural diversity of the community. SB&H is governed by a Board of Directors comprised of approximately 15 community volunteers. Our service area includes the Phoenix metropolitan area, rural Maricopa County, Gila, Mohave, Coconino, and Yavapai Counties.

SB&H offers an array of programs to meet the unique needs of the communities we serve. These include outpatient mental health treatment and psychiatric services including medication monitoring; assistance for persons with addictions; intensive inpatient care for persons in crisis; residential housing, in-home and supported housing services; prevention services, community outreach and school-based counseling; services throughout the lifespan for members with Autism Spectrum Disorder (ASD); and four opioid replacement clinics throughout the state that are working tirelessly to save lives and help alleviate the statewide crisis. More recently, integrated care and value based contracting have been initiated to offer a more flexible and culturally sensitive approach to clients served and resolve the historical challenges of fragmented care. SB&H is one of the leaders in the United States in providing professional training through the Training Institute - Southwest Behavioral & Health Services, an American Psychological Association accredited doctoral psychology internship training program. In addition, in 2010 SB&H developed a partnership with Sias University in China to participate with consultation, training and education. SB&H is proud to have been accredited by CARF (a nonprofit accreditor of health and human service programs) for more than 20 years.

SB&H continues to foster a whole healthcare model by seeking out opportunities and innovative approaches to treatment that focus on integrated care at its core. We are committed to work to achieve our mission to deliver compassionate care to enhance lives and improve communities.

Mission and Values

Our teams are working hard to ensure our Mission and Values are continuously modeled throughout our organization and in all of our daily interactions.

Delivering compassionate care to enhance lives and improve communities.

  • Compassion: We take an empathetic and caring approach to the well-being of one another through personal connections.
  • Integrity: We do the right thing by being sincere, honest, and keeping our word under any circumstance.
  • Quality: We uphold a standard of excellence that focuses on achieving successful outcomes.
  • Empowerment: We champion self-determination, equity, and inclusivity in an environment where our team and community feel valued.
  • Innovation: We pioneer change by encouraging team involvement and dynamic thinking that implement progressive solutions.
  • Trust: We nurture a culture where each individual can express themselves by building relationships based on respect, reliability, acceptance, and honest communication.