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Frequently Asked Questions

What if I am having a crisis?

If you are experiencing a life-threatening emergency, please call 911.

If you are experiencing a behavioral health crisis, please call the Crisis Response Network Crisis Line:

Northern Arizona

1633 S Plaza Way, Flagstaff, Arizona 86001
Administrative office: (928) 478-1069
Crisis Line: (877) 756-4090
SMI Determination: (855) 832-2866

Central Arizona

1275 W. Washington Street, Suite 108, Tempe, Arizona 85281
Administrative office: (602) 427-4600
Crisis Line: (602) 222-9444 or (800) 631-1314 TTY (602) 274-3360 or (800) 327-9254
Warm Line: (602) 347-1100
SMI Determination: (602) 845-3594 or (855) 832-2866

Southern Arizona

5656 E. Grant Road, Suite 300, Tucson Arizona 85712-2200
Administrative office: (520) 727-3004
SMI Determination: (855) 832-2866

How can I schedule an appointment?

To schedule an appointment or obtain assistance contacting any of our sites, call (602) 285-4288 or fill out our contact form.

What if I need Primary Care services?

We offer Primary Care services at most of our Outpatient Clinics.  To schedule an appointment or obtain assistance contacting any of our sites, call (602) 285-4288 or fill out our contact form.

What if I’m uninsured?

SB&H does not discriminate against any person receiving care because of his/her ability to pay for the services or because payments for those services are made under Title XVIII (Medicare) or Title XIX (Medicaid/AHCCCS), or for reasons of race, color, sex, national origin, disability or religion. We offer integrated health care services on a sliding fee discount for patients without health care coverage based on their ability to pay. This may include a nominal charge or no charge. We accept assignment under the Social Security Act for all services for which payment may be made under Part B of Title XVIII (Medicare) and Title XIX (Medicaid/AHCCCS).

How can I join the SB&H team?

View and apply for current SB&H job openings.

How can I make a donation to SB&H?

You can donate online, or mail your donation to: 3450 North 3rd Street, Phoenix, Arizona 85012.

SB&H Facts

  • Incorporated in 1974 as a 501(c)3 nonprofit organization.
  • We serve the greater Phoenix metropolitan area, Payson, Buckeye, Flagstaff, Kingman, Prescott Valley, Bullhead City and Lake Havasu City.
  • Provide behavioral health services to approximately 9,000 individuals per month.
  • Outpatient services provided in 16 clinics located throughout the state of Arizona.
  • Provide therapy for opioid dependence in 4 clinics throughout the state.
  • Provide counseling and psychiatric services for depression, anxiety disorders, substance abuse, relationship and domestic issues.
  • Operate 2 inpatient units for persons with acute psychosis or depression and are a danger to self or others (+2,000 patients in 2014).  A third inpatient is scheduled to open in Kingman in early 2017.
  • Provide long-term psychiatric care for the infirmed, at nursing homes and assisted care facilities.
  • Founding partner of the Southwest Network in 2001. 
  • SB&H Training Institute’s Doctoral Psychology Internship Program is accredited by the American Psychological Association.
  • Research partnerships/collaborations with University of Wisconsin, Northeastern University, University of Rhode Island, Arizona State University, Argosy University, and Glendale Community College.
  • Began 3-way value based contracting with Health Choice Integrated Care in 2016.
  • Our Community Services Prevention Program served 474,772 persons (direct & indirect) in 2015.
  • Provide prevention and early intervention services in more than 45 schools in Maricopa County.
  • Provide housing for more than 375 persons with serious mental illness.
  • Placed more than 26 Masters level interns and 15 post doctoral interns and residents in SB&H programs in FY2016.
  • Largest provider of housing and support services for persons with HIV (HOPWA).
  • Currently employ more than 900 staff.
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