Stories of Success


For decades, Paul struggled with addiction and an undiagnosed mental illness. It was not until 2003 that he was formally diagnosed with Bipolar, Depression & PTSD.  It was in 2015 that he became a patient of Southwest Behavioral & Health Services and began finally receiving proper treatment.

Between 2003 and 2015, Paul suffered a series of hardships from health issues to living conditions, but he credits SB&H with being able to help him totally turn his life around – “They saved my life.”

Paul explains that his SB&H counselors, BHTs & Peer Supports truly invested a certain part of themselves in him and his recovery. “They never gave up on me,” he explains. “They were steadfast in their belief that I could recover,” he added emphasizing, “the professionalism of my SB&H providers is without peer.”

Besides receiving services from The Link and In-home treatment programs through SB&H, Paul also has also taken advantage of the Job Development Program that SB&H offers at its Community Resilience Center. He now works at The Café snack bar located inside SB&H’s headquarters. Thanks to his job that SB&H provides to him, Paul is able to work and earn pay to supplement his disability income. “I’m able to have a purposeful, productive and dignified life,” he claims.

“I’m a survivor,” Paul says. “I’m one of the lucky ones. I worked hard with the SB&H providers to fight for my recovery. I made it through the darkness to the light at the end of the tunnel. For the first time in my life I feel truly hopeful for a bright future. I’m no longer expecting a crisis every time I get ahead. I’m steady. I’ve grown in leaps and bounds. There is joy in my life. I’m able to share that joy, in gratitude, with every person I come in contact with – especially with the SB&H staff that come to The Café every day. They all contribute to me by allowing me to be who I am. SB&H? It’s simply the best mental healthcare company around. It’s that simple!”

See a Video Message from Paul Here »


Beatress knows about the journey to recovery. She's been on the road for almost 30 years with many bumps along the way. She's lived in numerous residential programs and spent time in the Arizona State Hospital. Significant health problems have added to her daily challenges, but she is more determined than ever to succeed. Today, Beatress is on solid ground, and she credits her success with the continuum of services from SB&H employees who have helped her move toward greater independence and self-sufficiency over the years. Beatress strives to share her journey of hope and recovery with others. She worked to become certified as a Peer Support Specialist and is currently seeking work as the next step in her journey. She facilitated Wellness and WRAP groups helping her peers find solid footing in their recovery, while strengthening her own abilities in preparation for a better future. She continues forward toward greater independence every day and says that she feels more prepared to handle what life may bring. She states, "I know how to do it this time," referring to the tools she has learned. She credits the staff at SB&H for helping her feel safe and providing support along the way.


With the assistance of SB&H's Erickson Outpatient Clinic, Tyler developed life skills which provide an improved sense of self. These skills included self-esteem building, standing up for himself, and overall greater confidence.