Over the past year we embarked on a journey where we were impacted by the biggest change in funding throughout our Medicaid system. Moving from a predominantly singular Regional Behavioral Health Authority, capitated payment model, to a predominantly fee for service payment relationship with Managed Care Organizations was a heavy lift. We believe we transitioned well. We ended the year in a position where we are set up for future success and can focus on investing in both our employees and programming. Diversification and adapting to change have been the focus of ours over the past 12 months. From prevention programming to inpatient services, our mission remains founded on the ability to impact lives and improve communities.
Strategically, we have focused our efforts on growth and interagency collaboration. Throughout the course of this past year, one of our main initiatives was to move toward operating collectively throughout the entire agency: sharing resources, collaborating on new initiatives, and streamlining approaches throughout similar levels of care offered to our members.
Targeted Investment continues to be a major focus of our agency. This past year completed year 3 of this CMS and AHCCCS initiated program to enhance and develop integrated care programming throughout all counties served. Targeted Investment has been the conduit to build relationships with Primary Care Practices throughout the State that enhance the care clients receive focusing on collaboration and accountability.
Over the next year, Value Based Contracting will be a major area of focus. Managed Care Organizations are seeking Southwest Behavioral & Health Services out to be a leader in developing value-based measures focused on total care cost saving initiatives. These efforts are always focused on providing high levels of quality services to members, positively impacting lives throughout communities served.
It is so exciting thinking about the upcoming year, including the many ways we will become a stronger workforce impacting the members who choose to receive services from us. Each of our members has a choice on where they seek out help, and it is an honor we get to be part of their journey toward recovery.
You can see some examples of how SB&H is “Building a Model for Whole Health Care” in our 2019 Annual Report.